Corona Virus: What you need to know
A coronavirus is a type of virus. As a group, coronaviruses are common across the world. Typical symptoms of coronavirus include fever and a cough that may progress to a severe pneumonia causing shortness of breath and breathing difficulties.
Generally, coronavirus can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.
Novel coronavirus (2019-nCov) is a new strain of coronavirus first identified in Wuhan City, China.
We can all help control the virus if we all stay alert. This means you must:
Do not leave home if you or anyone in your household has symptoms.
What to do if you have symptoms
If you have any of the following symptoms
- high temperature
- new, continuous cough
- loss or change to your sense of smell or taste
Call 111 if you cannot get help online. Do not go to places like a GP surgery, hospital or pharmacy.
You can ask for a test:
- for yourself, if you have coronavirus symptoms now (a high temperature, a new, continuous cough, or a loss or change to your sense of smell or taste)
- for someone you live with, if they have coronavirus symptoms
The tests are not suitable for children under 5 years old.
If you're asking for a test for someone else and the person is aged 13 or over, check they're happy for you to ask for a test for them.
What can you do to help minimise the risks to the vulnerable and healthcare staff?
- Read the government guidance on social distancing https://www.gov.uk/government/publications/staying-alert-and-safe-social-distancing
- Only come into the surgery if you have been asked to do so by the GP or have a pre-booked appointment and are symptom free.
- Use our online consultation service wherever possible - this can be used for medical problems and administrative queries.
- As a temporary measure we are now taking prescription requests by phone. If you have online services, please order your prescriptions online.
- If you have been asked to come in for an appointment please do not bring friends or family members in with you where possible.
- Wash your hands regularly.
How to get urgent medical help from your GP
**Please note that we are only operating
services from The Grange due the current outbreak **
- Call at 8.15am, our reception team will take a description of your symptoms and add your name to the GP's triage list.
- The GP or Nurse will then ring you back to assess you over the phone. (This will be the same for housebound patients - GP will call and only visit if necessary)
- Your problem may be managed by the GP or Nurse over phone with advice and/or a prescription or you may be asked to come into the surgery if appropriate.
- Use our online consultation service https://wsp.psf-live.co.uk/7191/#/portal (Please check response times)
For the latest updates and advice go to: