Booking An Appointment
Appointments can be booked on the phone or in person at either surgery or online. We offer a combination of appointments which can be booked in advance and those that can only be booked on the day, this is in part in order to comply with national guidelines but also to offer a fair and efficient service.
The majority of doctor appointments are available to book on the day from 8.15am, this system has made a significant reduction to the number of missed and wasted appointments.
Our appointment lines:
- The Grange Medical Centre: 0113 2951838
- Ashfield Medical Centre: 0113 2951828
Appointments can be booked for either surgery by telephoning either surgery.
Our practice offers the ability to book some appointments and cancel all appointments online. This is through a service from the providers of our secure clinical system called Patient Access.
In order to use this service patients must obtain a registration form in person from the reception desk of either surgery, this contains specific information to enable you to register and ensures only individual patients consent and have access to their own account.
We would encourage you to be very careful if you share this with anyone else as they will be able to see any appointments you have booked (unless you change your password).
We do not allow this access for patients under the age of 16 years of age.
What Is Available
A selected number of GP appointments are available to book online for each day, we carefully monitor this and may adjust the amount available with time. We try to ensure a good level of access without discriminating against patients who do not have access to the internet. If there are no appointments available online there may still be some available if you phone the surgery or attend in person. The majority of our appointments are available on the day via the phone or in person, and some of these will be online.
Some nurse and healthcare assistant appointments are available to book online. We have made the following types of appointment available to book online:
- Cervical screening (smear test)
- Initial appointment for long term conditions annual review (clinic A) following practice invite
- Blood tests (where requested by a doctor at the Practice)
See guide for further information about booking appointments online: Booking online guide
It is possible to cancel any appointment with a nurse, healthcare assistant or doctor using this system regardless of how the appointment was made. We encourage you to cancel with as much notice as possible so we can offer the appointment to another patient.