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Noticeboard

Flu Season 2019/20

Book your flu vaccine from 7th October

sir trev

New Opening Hours

Opening Hours

PPG Meeting

We have held our first PPG after relaunching the group this summer. Thanks to those PPG members who attended. We had some really good ideas to improve communication and recruit more PPG members to ensure that we have a diverse group that represents the practice population.  To see the minutes from the meeting click here.

Online Consultations Update 

We have done our first week of online GP consultations and had some brilliant feedback from patients about the service.

Our average response time for queries before 12pm has been 30 minutes

Patients have been able to obtain treatment and advice without coming to the surgery

We have found that patients who consult online but still need to be seen in person by a GP take less time to be seen due the detailed information given online

Keeping in touch.......

Our Summer News letter is available here, in the Surgery or on our

Facebook page

Measles Outbreak

Please be aware that there have been confirmed cases of measles in the area. For advice on vaccinations or symptoms click the links below. If you are unsure and want further advice please contact the surgery.

https://www.nhs.uk/conditions/vaccinations/measles-outbreak-advice/

https://www.nhs.uk/conditions/measles/


Extended Access appointments - Seacroft Hospital and St Georges Minor Injuries Unit

To access a routine GP appointment during the out of hours period, Monday to Friday 6.30 - 8.00pm, Saturdays 8 and to 2pm and Sundays 8am to midday, please call 0113 206 2049.  Outside of these hours, please contact Ashfield Medical Centre to book.   

Clinical pharmacist

We now have a clinical pharmacist working at the practice.  As a specialist in medicine, you can see her if you have medication related problems to discuss rather than seeing a GP.  As at reception.  

 

The practice is keen to use technology to benefit patient care and the practice. We have good experience helping to develop our clinical system EMIS Web working with the developer. We have undertaken research around using technology to support self care, and for loneliness.

Patients are able to access aspects of their notes online and can view results, request appointments and repeat medication via an online portal linked from this website. There is a phone app which can also be used for this. We are working to enhance this service while ensuring patient confidentiality is maintained and practice workflows benefit to enable us to provide an enhanced service.

Technology is used in the practices with automated blood pressure machines for patients to use, self check in options and we are exploring how this might be widened. Future services are likely to include clinical triage systems through our website to allow patients to access help and advice 24/7 to either self care or seek the most appropriate help first time. We also are exploring how we may work with patients own technology such as fitness trackers to enhance the support we can provide.

We are aware for some people they find technology intimidating or prefer not to use it and we ensure this does not impact on the care they receive allowing check in with reception, telephone and face to face access with staff and some appointments not available to book online to ensure all have an equal opportunity to be seen.

 
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